Cadence Bank QuickBooks Import After the Move to Huntington

Short answer: Cadence Bank accounts became Huntington accounts on June 22, 2026, with new account and routing numbers, so the old Cadence connection in QuickBooks stopped on June 18 and will not come back. To keep the books moving, export your activity from Huntington Business Online as a CSV, convert that CSV to a QuickBooks Web Connect (.qbo) file with the converter above, and import it into QuickBooks Online or Desktop. That route doesn't depend on re-enrolling in a bank connection.

Huntington completed its merger with Cadence on February 2, 2026, taking on roughly 390 Cadence branches across Texas and the South. The account conversion came in mid-2026: Cadence online and mobile banking shut down on June 18, and Huntington's digital banking opened for converted customers on June 22. Every business that pulled Cadence activity into QuickBooks lost that feed at the cutover and had to rebuild it. Many still haven't, and some of the ones that did rebuilt on Direct Connect, which the industry retires on October 30, 2026. The table below compares the ways to get the converted account's transactions into QuickBooks now.

Does Cadence Bank still work with QuickBooks?

Not under the Cadence name. Your Cadence deposit accounts now live at Huntington, and QuickBooks has to be pointed at Huntington instead. Huntington's own guidance for Cadence business clients says you can export account information from Business Online to Quicken, QuickBooks, or to a .CSV, Excel, or BAI file. Any connection that still says Cadence inside QuickBooks is pointing at a system that closed on June 18, 2026.

That matters more than it sounds. A disconnected account in QuickBooks looks normal on the chart of accounts. The register just stops gaining transactions, and nobody notices until a reconciliation comes up short or a client asks why July is empty.

How do I reset my Cadence Bank connection in QuickBooks?

You don't reset it, you replace it. Disconnect the old Cadence account from bank feeds (the register and its history stay), then either connect the new Huntington account or switch that account to file imports. Huntington's conversion notice told customers to back up the QuickBooks file and download the transactions they wanted to keep before June 18, then set up a new connection with Huntington credentials starting June 22. If you missed the first step, the missing days still exist in your Huntington history and can be exported now.

Before you connect anything, decide whether the new Huntington account should land in the old register or in a new one. Most bookkeepers keep one register per real-world account, so they reuse the existing bank account in QuickBooks, add a memo noting the account number change, and start the Huntington data on a clean cutoff date.

Why won't Huntington Business Online connect to QuickBooks Online?

Because of the login shape. Huntington Business Online, the platform converted Cadence business clients moved to, signs in with a username, a Company ID and a password from the Commercial tab. The QuickBooks Online bank connection screen asks for one username and one password, so there's nowhere to put the Company ID and the connection fails before it reaches the bank. That's the same wall Huntington's legacy commercial customers have hit for years, and it's covered in more detail in our Huntington CSV to QuickBooks guide.

For those accounts a file import isn't a workaround you put up with until the feed is fixed. It's the route that works. The upside is that it stays working: no re-authorization, no token prompts, no outage the week you close the month.

How do I import Cadence transactions into QuickBooks after the conversion?

Export, convert, import. The steps take a few minutes per account once you've done them once.

1. Sign in to Huntington Business Online on a desktop browser (Login, then the Commercial tab).
2. Open the converted account, set the date range you need, and export the activity as a CSV or Excel file.
3. Upload that file to the converter at the top of this page. It reads the date, description and amount columns, handles split debit and credit columns, and builds a .qbo with a unique transaction ID on every row.
4. In QuickBooks Online, upload the .qbo from the Bank transactions screen and map it to the account. In QuickBooks Desktop, use File, Utilities, Import, Web Connect Files.
5. Review and accept the transactions as you would from a live feed.

QuickBooks Desktop can't import a bank CSV in any version, so for Desktop users the conversion step is not optional. QuickBooks Online can read a CSV directly, but it makes you map columns on every upload and has no transaction IDs to catch a re-imported row. The Huntington CSV to QBO converter page covers the export format in more depth.

What happens to transactions from before June 22, 2026?

They stay where they were in QuickBooks, and anything that never made it in is recoverable. Huntington says your Cadence statement history is available once you log in to Business Online, with migrated statements shown by statement end date. The gap to watch is the stretch around the cutover itself: the last days your old feed didn't pick up and the first days before you set anything new up.

Close it with a hard cutoff. Pick the date of the last Cadence transaction you know is in QuickBooks, export from Huntington starting the next day, and import from there. Don't count on QuickBooks to spot overlap between the two systems. It matches downloaded transactions by their ID, and there's no reason to expect a transaction ID issued by Cadence's old platform to match one issued by Huntington's. If you do end up with doubles, the duplicate transactions guide shows how to find and remove them.

The new account numbers also reach past QuickBooks. Customers who pay you by ACH need the Huntington routing and account numbers on your invoices and remittance instructions, and if you're already chasing slow payers, accounts receivable software can send the updated details with every reminder. Huntington says the old Cadence numbers keep working for a period of time, but not forever.

Should I set up Direct Connect again or switch to file imports?

Huntington invited Cadence clients to set up a new Direct Connect connection from June 22, and for a Desktop user who wants a daily download that's a reasonable short-term choice. Only the primary online banking administrator can set it up, and Financial Management Tools must be switched on in Huntington online banking first. The catch is the calendar: Direct Connect is being retired across the industry, with October 30, 2026 as the widely published end date. Your bank's own notice outranks the industry date, so watch for Huntington's message, but plan on the file route either way.

Switching now means you rebuild once instead of twice. The Direct Connect alternative page walks through the change, and Direct Connect vs Web Connect explains what's different day to day.

How much does it cost to convert Huntington CSV files to QBO?

The first three conversions need no account and no card, and a free account adds three more, so you can test a real Huntington export before paying. After that, Starter is $49 a month or $24.50 a month billed yearly ($294 up front) for 100 conversions a month from any bank. Plus adds 500 conversions plus QFX, OFX, QIF and IIF output, and Pro adds unlimited conversions and API access. Full details are on the pricing page.

To be fair about it: if you run a single account and Direct Connect is still working for you, the conversion subscription isn't the cheaper option until that connection ends. It earns its keep for Online users blocked by the Company ID login, Desktop users after October 30, bookkeepers rebuilding several Cadence clients at once, and anyone filling the June gap.

Convert your Huntington export now

Download the converted account's activity from Huntington Business Online as a CSV or Excel file and drop it into the converter at the top of this page. You'll see the parsed rows and the row count before you download, so you can check them against Huntington's activity screen and import a real .qbo into QuickBooks the same afternoon.