Synchrony store cards have no QuickBooks Direct Connect and often no QBO download, so convert your Synchrony CSV to a QuickBooks .qbo file here, signed correctly.
No account needed for your first conversions. We never store your bank login.
Short answer: Synchrony does not support QuickBooks Direct Connect, and most Synchrony store cards no longer offer a .qbo Web Connect download, so you export your activity as a CSV and convert it here. Upload the CSV and the converter builds a QuickBooks Web Connect (.qbo) file with every charge, credit, and payment signed correctly. QuickBooks Online imports the .qbo directly, and QuickBooks Desktop reads it through File, Utilities, Import, Web Connect Files.
Synchrony issues and services many of the store and co-branded cards US businesses actually carry: the Amazon Store Card and Amazon Business cards, Lowe's, Sam's Club Mastercard, PayPal Credit, Venmo Credit Card, CareCredit, and dozens of retail cards. They are handled differently from a normal bank card in QuickBooks, and that difference is why the manual convert-and-import route below is the dependable path.
Built for the CSV and Excel exports US banks and cards actually send, checked before it exports.
The converter adds up the transactions it parsed and matches that to your file total before you export, so nothing is silently dropped.
Valid OFX 1.02 with QuickBooks Web Connect headers. Online and Desktop import it as a standard bank feed.
Date, description, and amount are detected for you, so you skip QuickBooks' strict 3-column and 4-column CSV layout.
Bulk upload for catch-up and cleanup work. Each file gets its own reconciliation check and its own exports.
Mixed date formats, currency symbols, and stray commas that break a raw CSV import are cleaned up before the .qbo is built.
One conversion, three files: the .qbo for QuickBooks, an XLSX to review, and a CSV for everything else.
Three steps. No column-mapping wizard.
Drag in a CSV, XLS, or XLSX export from your bank, credit card, or accounting tool. Any column order is fine.
Every transaction is parsed and checked against your file total. You see the rows before exporting.
Download the .qbo and import it as a Web Connect bank feed. Excel and CSV are in the same download.
The specifics that decide whether the import is clean. If your case is not here, message us in chat.
Not reliably. Synchrony does not support OFX Direct Connect, so QuickBooks and Quicken cannot pull Synchrony transactions automatically the way they do for a bank with a live feed. Some Synchrony cards can be added through Intuit's Express Web Connect aggregation, but those connections frequently drop, duplicate, or miss pending charges. Exporting the activity yourself and importing a .qbo file is the method that does not break month to month.
Sometimes, and it is inconsistent. Synchrony runs more than one version of its card website, and the older account pages included an Export button with CSV, Excel, Quicken (.qfx), and QuickBooks (.qbo) options, while the redesigned pages on many retail cards now offer only CSV, Excel, or a PDF statement. If your card no longer shows a QBO option, download the CSV and convert it here; the resulting .qbo imports exactly like a native Web Connect file.
Export your Synchrony card activity as a CSV, then upload it in the converter at the top of this page. The tool detects the date, description, and amount columns, normalizes the dates, strips dollar signs, and checks the parsed total against your file before it writes the .qbo. Download the .qbo and import it into the matching Synchrony account in QuickBooks. The whole pass takes under a minute, and nothing is entered by hand.
Sign in to your card's account site (for example the Amazon Store Card, Lowe's, or Sam's Club portal, all serviced by Synchrony), open the Activity or Statements area, and choose a date range or a specific billing statement. Select the download or export option and pick CSV or spreadsheet. If your card only shows PDF, download the statement PDF and turn it into a spreadsheet first, then convert that here.
Because Direct Connect is unavailable, the realistic choice is between a flaky aggregated feed and a clean manual import. This table lays out what each Synchrony card typically supports and what it means for your books.
| Method | Available on Synchrony cards? | Reliability | Best for |
|---|---|---|---|
| Direct Connect (.qbo, automatic) | No, not supported by Synchrony | Not available | Nothing, this route does not exist |
| Express Web Connect (aggregated feed) | Some cards, not all | Drops and misses charges often | Light personal use, if it holds |
| QBO download from the card site | Older site only, being removed | Fine when offered | Cards that still show the option |
| CSV export, convert to .qbo (this page) | Yes, every Synchrony card | Consistent every month | Bookkeeping and clean reconciliation |
The usual reason is that the card runs on Synchrony's platform, which has no Direct Connect and only a partial aggregated feed. When QuickBooks shows a connection error, a login loop, or an account that stops updating, it is hitting that limitation rather than a problem on your end. Downloading the CSV and importing a converted .qbo sidesteps the connection entirely, so a broken feed no longer blocks your close.
Yes. The Amazon Store Card, Amazon Business Prime cards, Sam's Club Mastercard, Lowe's, PayPal Credit, Venmo Credit Card, and CareCredit are all serviced by Synchrony and export activity as a CSV in the same way. Convert that CSV to a .qbo and import it into the matching credit card account in QuickBooks. Purchases import as negative and payments as positive, the standard card convention, so the balance reconciles against your statement.
In QuickBooks Online, open Transactions, then Bank transactions, select the matching Synchrony card account, and use the upload option to add the .qbo file from your computer. QuickBooks reads the file, shows the charges and payments for review, and posts them once you accept. Because it is a Web Connect file rather than a raw CSV, you skip the column-mapping screen that raw CSV uploads force you through.
In QuickBooks Desktop, go to File, then Utilities, then Import, then Web Connect Files, and choose the .qbo you downloaded here. QuickBooks Desktop has no native import for a plain CSV of card transactions, so a .qbo is the only file it accepts for this. Match it to the correct Synchrony account when prompted and the charges post to that register.
QuickBooks Online caps a raw CSV upload at 350 KB, roughly a thousand rows, which splits long histories into several files. A .qbo import is not held to that CSV limit, so converting lets you bring a full year of Synchrony activity into QuickBooks in one file. To process several statements at once, the bulk CSV to QBO converter handles them in a single batch.
Yes, and the accuracy check is the whole point. Before the .qbo downloads, the converter totals every transaction it parsed and compares that against your Synchrony file. If a row is missing or misread, you see it in the preview instead of during reconciliation weeks later. The tool only reads the transaction rows, date, description, and amount, to build the file, and does not ask for your card login.
Upload a CSV or Excel export, get a QuickBooks-ready .qbo back in seconds. No card to try it.
Related guides: convert any card or bank file with the CSV to QBO converter, handle other issuers with the American Express CSV to QBO converter, the Discover CSV to QBO converter, or the Capital One CSV to QBO converter, learn the sign rules in the credit card CSV to QuickBooks guide, and follow the steps to import a QBO file into QuickBooks.
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